Category Archives: Six Sigma & Quality

Big Ideas in Business and Law

Here are some of the big ideas in business over the past 100 years, according to a short feature in BusinessWeek.  Many were fads, but most — even the early ones — have had staying power:

  • Open Innovation – 2000
  • Reengineering – 19990
  • Outsourcing – 1989
  • Six Sigma – 1987
  • 360-Degree Performance Reviews – 1973
  • Scenario Planning – 1967
  • Lean Manufacturing – 1950’s
  • Skunk Works – 1943
  • Brand Management – 1931
  • Market Segmentation – 1920
  • The Assembly Line – 1910

I haven’t found a comparable list of ideas in Law, but I’m intrigued by a book, The Little Book of Big Ideas: Law by Robert Hockett, forthcoming this spring.

Tension between Quality Methodologies/Six Sigma and Innovation

Business Week ran an interesting cover story about the tensions between quality methodologies such as Six Sigma, and innovation and creativity. In sum, "while process excellence demands precision, consistency, and repetition, innovation calls for variation, failure and serendipity."  According to Management Professor Vijay Govindarajan, "the more you hardwire a company on total quality management, [the… Continue Reading